Privacy Policy

The Renfrew Group's Privacy Policy

The Renfrew Group Insurance Brokerage

Last Updated: 12/02/2025

At The Renfrew Group Insurance Brokerage, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.

1. Information We Collect

We may collect the following information when you visit our site, request a quote, or communicate with us:

Name, address, phone number, and email
Date of birth, driver details, and household information
Vehicle, property, business, or personal insurance details
Financial or claims information required to provide accurate quotes
Website usage data (cookies, IP address, device information)

2. How We Use Your Information

We use your information to:

Provide insurance quotes, policies, and customer service
Compare rates across multiple carriers on your behalf
Verify identity and prevent fraud
Improve our website, services, and communications
Comply with insurance and legal requirements
We do not sell your personal information.

3. Sharing Your Information

We may share your information only with:

Licensed insurance carriers and underwriting partners
Third-party service providers assisting with quotes or customer service
Legal or regulatory authorities if required by law

All partners are required to protect your information and use it only for legitimate business purposes.

4. Data Protection & Security

We use administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse. Only authorized staff and partners may access your information for legitimate purposes.

5. Cookies & Online Tracking

Our website may use cookies or similar technologies to:

Improve performance and user experience
Analyze website traffic and trends
Personalize content or ads

You can adjust your browser settings to limit or block cookies.

6. Your Rights & Choices

You have the right to:

Request access to the personal information we hold
Update, correct, or delete your information
Opt out of marketing communications
Limit certain data uses, where permitted by law

To submit a request, contact us at:
[Info@therenfrewgroup.com | [(248) 593-2841]

7. Data Retention

We retain your information only as long as necessary to:

Provide services
Meet regulatory, legal, and insurance-industry requirements

8. Protecting Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly gather information from minors without parental consent.

9. Changes to This Privacy Policy

We may update this policy periodically. Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

The Renfrew Group Insurance Brokerage
26261 Evergreen Road, Suite 260 Southfield, MI 48076
info@therenfrewgroup.com
(248) 592-2841 Office